Terms and Conditions
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govern your relationship with https://www.viennaprivateguide.com/ (https://www.viennaprivateguide.com/) (the "Service") operated by Dace Schaerf, Austria Guide ("us", "we", or "our"). Please read these Terms and Conditions carefully before using the Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.
1. Purchases
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase, including, but not limited to, your credit card number, expiration date, billing address, and shipping information. You represent and warrant that: - (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and - (ii) the information you supply to us is true, correct, and complete. By submitting such information, you grant us the right to provide the information to third parties for the purposes of facilitating the completion of Purchases.
2. Consumer Rights
As a consumer, you have certain rights under Austrian law, including the right to withdraw from a purchase within 14 days without giving any reason. To exercise your right of withdrawal, you must inform us of your decision to withdraw from the purchase by an unequivocal statement (e.g., a letter sent by post or email).
3. Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by Dace Schaerf, Austria Guide. Dace Schaerf, Austria Guide has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Dace Schaerf, Austria Guide shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
4. Privacy Policy
Your privacy is important to us. Our Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you use our Service. By using the Service, you consent to the collection and use of information in accordance with our Privacy Policy.
5. Termination
We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including, but not limited to, if you breach the Terms. Upon termination, your right to use the Service will immediately cease.
6. Governing Law
These Terms shall be governed and construed in accordance with the laws of Austria, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.
7. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
8. Limitation of Liability
To the fullest extent permitted by law, Dace Schaerf, Austria Guide shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service or any products or services purchased through the Service.
9. Contact Us If you have any questions about these Terms, please contact us at:
- Email: dace@viennaprivateguide.com
- Phone: +4369917063593
- Address: Himmelpfortgasse 3/5, 1010 Vienna, Austria.
We are here to assist you with any inquiries or concerns regarding these Terms and your experience with our Service.
10. Acceptance of Terms By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please refrain from using the Service.
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Privacy Policy
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Last Updated: 01.01.2025 At Vienna Private Guide, accessible from https://www.viennaprivateguide.com/ (https://www.viennaprivateguide.com/), your privacy is of utmost importance to us. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information when you use our Service and informs you about your privacy rights and how the law protects you.
1. Information We Collect
We may collect personal information from you when you visit our website, make a purchase, or contact us. This information may include: - Personal Identification Information: Name, email address, phone number, billing address, and shipping information. - Payment Information: Credit card details and other payment data (processed through third-party payment processors). - Usage Data: Information about how you use our website, including your IP address, browser type, and access times.
2. How We Use Your Information
We may use the information we collect in the following ways: - To process and manage your purchases. - To communicate with you regarding your order or inquiries. - To improve our website and services based on user feedback and usage patterns. - To send you newsletters, marketing communications, and promotional offers (you may opt out at any time). - To comply with legal obligations and protect our rights.
3. Legal Basis for Processing Personal Data
We will only process your personal data when we have a legal basis to do so. This may include: - Your consent to the processing of your personal data. - The necessity of processing for the performance of a contract with you. - Compliance with a legal obligation.
4. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
5. Disclosure of Your Information
We may share your personal information in the following situations:
- With service providers to facilitate our Service, including payment processors and shipping providers.
- To comply with legal obligations or respond to lawful requests from public authorities.
- To protect and defend our rights, property, or safety and that of our users or others.
6. Security of Your Information
The security of your personal data is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store to protect it from unauthorized access, destruction, use, modification, or disclosure.
7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.
8. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: dace@viennaprivateguide.com
- Phone: +4369917063593
- Address: Himmelpfortgasse 3/5, 1010 Vienna, Austria.